Bar Manager

Job Description

• Managing the business aspects of the bar, such as ensuring licenses are updated and in line with current legislation, dealing with suppliers, taking inventory and reordering supplies, and managing budgets
• Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during service hours
• Ensure work breaks are organized in accordance with fluctuations in the volume of business
• Maintain high standards of morale and personal appearance for all staff
• Resolve all staff conflicts swiftly and properly in accordance with company policy and regulations
• Participate in recruiting and training the bar team including the Head Bartenders, Bartenders and Barbacks
• Setting and enforcing quality and safety controls
• Ensure that all stocks and supplies are timeously requested, correct stock levels maintained and stored under optimum conditions
• Ensure that all operating equipment are used properly and not abused, e.g. serviettes and waiters' cloths used for cleaning; correct use of bar equipment
• Ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impart information
• Hold regular On-the-Job training sessions to ensure that staff can perform their duties correctly and effectively
• Maintain a high degree of interest in self-development and attend meetings and training courses as required
• Clean agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements
• Ensure bar stock and equipment is ordered and received as required and ensure damaged equipment is exchanged for usable items
• Attend to customer complaints satisfactorily
• Be aware of, and maintain the highest standards of personal hygiene and ensure that any subordinate staff adhere to this as well
• Consistently ensure that a staff briefing is held on a daily basis at the agreed time
• Adhere to the local municipality hygiene requirements
• To staff appraisal once a year without fail and conduct staff end of probation period as per the local employment laws and agreed time lines
• Maintain internal staff files with training documents, appraisals, and any other relevant documents
• To act as a positive ambassador for the business
• Carry out any other reasonable request asked by the Directors